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What is your role at The Supply Register?
I’m Head of Implementations at The Supply Register, where I lead new partnership implementations and ensure every Trust and education setting gets off to a strong start. My role focuses on setting each partnership up for success, from initial onboarding and implementation through to establishing the foundations for a successful, long-term relationship.
Having previously worked as a Senior Account Executive, I’ve developed a strong understanding of our customers, their priorities and what makes a partnership work. I’m excited to bring that experience into my new role, leading our implementation process and working closely with our teams and partners to deliver a smooth transition, real value and lasting success.
What did you do before joining The Supply Register?
For most of my career, I have worked in sales roles, including account management, strategic sales, recruitment, and client relationships. I moved into recruitment almost 10 years ago, starting at Total Jobs before moving to The Access Group. These were key account management roles that gave me experience managing and growing major accounts, building strong client relationships, and translating customer requirements into effective solutions.
What attracted you to join The Supply Register?
The Supply Register was one of my clients in my previous role. The Supply Register move felt like a natural progression to something more meaningful; I fully understood what they were looking to achieve, and it aligns with my ethos. Working with schools and Multi-Academy Trusts to deliver a product that ultimately helps schools and candidates get better value appealed to me. As a parent, it also felt increasingly relevant, and bringing my commercial and relationship management experience into the education sector felt like a natural step.
The Supply Register is also very forward-thinking; for example, only one year ago we launched our bespoke system, tsr365, and now a key part of my role is training schools to get the most out of it.
What does a typical day look like for you?
My day is quite varied, which is one of the things I enjoy about implementation. I’d usually start by reviewing progress across our projects, looking at key milestones, risks, customer feedback and anything that needs escalation. A big part of my day also involves working directly with Trusts and internal stakeholders – understanding what they need, managing expectations, and making sure we’re delivering against agreed timelines and outcomes. So, while there’s a strong element of planning and project management, my day ultimately comes down to three things: keeping delivery on track, supporting the team, and making sure customers get real value from the implementation.
What is an interesting fact about you that not many people know?
I’ve got a couple of interesting facts! I worked in radio for almost 10 years for Heart and Capital. I was part of the events team, and I sometimes helped out on the morning shows by writing traffic and travel scripts. I met a few famous people whilst working there. Football is a big thing in my family; since I could remember walking, I had a football at my feet, but when I was younger there weren’t many girls who played football. In secondary school, I was selected to play at the Centre of Excellence, which was the pathway to the England ladies’ team at the time. I obviously didn’t get that far, but it was a dream and a great opportunity. I am a big Aston Villa fan and try to go to the games where I can. My little girl is also a Villa fan, and unfortunately, sometimes a Man United fan!
