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Support HubWorking as equal partners, striving for excellence for the benefit of their pupils
Implementing our FurtherEd solutions across NCG’s multi-college group – faster, smoother, and smarter.
As one of the UK’s largest college groups, NCG comprises seven colleges nationwide and offers a wide range of Further and Higher Education opportunities.
With thousands of learners, hundreds of courses, and multiple sites, NCG’s recruitment needs are complex and constantly evolving.
Before partnering with The Supply Register, NCG’s existing provider was unable to meet every college’s needs and had a limited supply chain to support them. They wanted a more cohesive way to manage temporary recruitment and address challenges such as disjointed systems, hard-to-fill vacancies, and increasing internal noise around staffing processes.
The goal was clear: streamline recruitment, reduce admin, and gain full visibility into temporary staffing and spend.
- Establishment College Group
- Colleges 7 College Locations
- Location North of England, Midlands and London (South)
- Solution Bank First Managed Service Provision
- Reach 30,000+ students are taught across NCG
Working as one: A partnership built on trust
From the outset, The Supply Register focused on creating a structured, well-planned onboarding experience. With multiple stakeholders involved, it was crucial that the new service model was implemented smoothly, communicated effectively, and trusted across the organisation. Our team worked closely with NCG to understand their specific needs, ensuring that the implementation of our FurtherEd service was tailored and effective.
Lynne, Group Director of HR and OD at NCG, recalls:
“The setup process was well thought out. There was a clear drive to get us up and running quickly, but never at the expense of ensuring the implementation was effective. The team brought the FurtherEd service to life in a way that made sense for us, and it all felt smooth and well-organised.”
Our approach went beyond simply onboarding a client – we aimed to become an extension of NCG’s resourcing team, providing structure and ongoing support at every step.
Rolling out the change: Communication is everything
Communication and collaboration were at the heart of the rollout. Regular meetings and updates ensured that everyone involved in recruitment at NCG was kept informed and confident in the process. Any information gaps were addressed promptly, and the project was delivered with professionalism and attention to detail.
Lynne highlighted:
“What stood out most was how well the team at The Supply Register listened to us. They took the time to understand what we needed, which helped build trust from the start and set the foundation for a strong, long-term relationship.”
The go-live phase exceeded expectations, with NCG experiencing a seamless transition that improved internal efficiency and reduced noise around vacancy support and compliance queries.
The support we’ve had from The Supply Register has been excellent.
The results so far
Real impact, real partnership
Since going live in February 2025, NCG has seen immediate benefits:
Streamlined processes
Clarity, structure, and reduced admin
across all colleges.
15% cost savings
The average NCG is currently saving on its recruitment spend.
Fast, effective recruitment
Challenging roles are being filled efficiently through proactive engagement.
Data-driven visibility
Clear reporting and spend insights aligned
with group goals.
Rolling out the change: Communication is everything
Communication and collaboration were at the heart of the rollout. Regular meetings and updates ensured that everyone involved in temporary recruitment at NCG was kept informed and confident in the process. Any gaps in information were addressed promptly, and the project was delivered with both professionalism and attention to detail.
Lynne highlighted:
“What stood out most was how well the team at The Supply Register listened to us. They took the time to understand what we needed, which helped build trust from the start and set the foundation for a strong, long-term relationship.”
The go-live phase exceeded expectations, with NCG experiencing a seamless transition that improved internal efficiency and reduced noise around vacancy support and compliance queries.
Why colleges choose FurtherEd by The Supply Register
Our dedication to helping NCG makes recruitment more innovative and cost-effective.
Complete transparency
Our web-based platform provides complete visibility and control over the candidate vetting and assessment process through our easy-to-use, web-based platform.
Increased compliance
All agency and bank staff undergo rigorous compliance checks that exceed industry standards, ensuring you can rely on consistently high-quality candidates.
Simplified administration
Save significant time and effort by replacing the burden of processing hundreds of timesheets and invoices with a single, straightforward weekly invoice.
Significant cost savings
Reduce staffing costs by up to 20% through access to local talent banks, fair and consistent pay structures, no finder’s fees, and standardised agency rates.
Looking ahead: A partnership that delivers
By understanding client needs, communicating clearly, and integrating seamlessly with internal teams, we deliver not just a service, but a trusted, equal partnership.
The partnership with NCG marks a successful entry into the FE sector for FurtherEd by The Supply Register, showing our ability to listen, adapt, and exceed client expectations – every step of the way.
If your Further Education organisation is ready to simplify processes, gain visibility, and build a stronger supply network, FurtherEd by The Supply Register is here to help you make it happen.
“The Supply Register has had a real impact on our recruitment strategy and has also brought cost savings and efficiency to the process. Their clarity of service and reporting has really raised the bar.”
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Implementing our FurtherEd solutions across NCG’s multi-college group – faster, smoother, and smarter.
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