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Support HubWorking as equal partners, striving for excellence for the benefit of their pupils
The Two Counties Trust and The Supply Register share a commitment to high standards and seamless staffing solutions.
Before The Supply Register partnership
The Two Counties Trust, made up of nine secondary academies across Nottinghamshire and Derbyshire, is focused on giving students the tools, support, and experiences they need to succeed in life and make a positive impact in their communities.
But when it came to temporary staffing, the Trust was facing familiar challenges. Recruitment processes varied from school to school, and while there had been steps taken to reduce the number of agencies and standardise rates, there was still a lack of visibility and control.
As Debbie Duggan, the Trust’s Director of Operational Resources, put it:
“Although we had reduced the number of agencies with agreed rates, there was still a lack of control and consistency across our schools.”
- Establishment Multi-Academy Trust
- Schools 10 Secondary Schools
- Location Derbyshire, Chesterfield and Nottingham
- Solution Master Vendor
- Reach 11,000 Secondary-aged pupils
Clear priorities, shared goals
When partnering with The Supply Register through the CPC Framework, the Trust’s goals were clear: bring consistency, improve visibility, and ensure better value across all recruitment activity.
The Trust wanted to move away from fragmented agency arrangements and build a reliable, high-quality preferred supplier list. There was also a strong focus on streamlining admin, strengthening safeguarding and compliance, and creating a more joined-up view of temporary staffing across all schools.
By centralising recruitment processes through a single point of contact, the Trust aimed to save time, reduce costs, and make more informed decisions for the future.
We have heard good things from other Trusts regarding the team at The Supply Register and their responsiveness.
Proactive support from day one
Although the contract wasn’t due to begin until 2021, the pressures of the pandemic in late 2020 meant the Trust needed support sooner, and the team at The Supply Register stepped in without hesitation.
We ran training sessions for staff, held in-person meetings to build confidence with the new system, and worked directly with existing agencies to make the transition as smooth as possible. The Trust described the implementation as “very strong” and rated the onboarding process 10 out of 10.
Despite the challenges posed during the pandemic, The Supply Register provided exceptional support and flexibility, assisting us before the contract formally commenced. Training sessions equipped staff with the skills to effectively engage with the platform, while their proactive approach in liaising with existing agencies eased the transition significantly."
A flexible, collaborative approach
From the beginning, the partnership was designed to be flexible and responsive. The Supply Register supports recruitment across all levels, from teaching assistants to senior leaders, through a mix of regional hubs and a central service delivery centre. This setup allows the Trust to scale quickly when needed, while keeping control at a local level.
Since then, the relationship has grown through regular communication, transparency, and a shared focus on continuous improvement. Our team works as an extension of the Two Counties Trust’s own, with dedicated account managers and ongoing support that reflects their values and priorities.
Termly review meetings help keep everything on track, from spend and performance to the quality of candidates, and the Trust continues to highlight the responsiveness of our team as a key strength of the partnership.
Improving quality, reducing costs
Since partnering with The Supply Register, The Two Counties Trust has seen real, measurable improvements across its recruitment processes. There’s now greater confidence in compliance and safeguarding, supported by robust candidate reviews that make pre-employment checks simple and reliable.
With standardised rates across all schools, the Trust has achieved better value for money, generating 14% savings on total recruitment spend to date. Permanent placement fees are now capped at 10-12.5%, helping keep long-term costs under control.
Candidate quality and engagement have also improved. 91% of supply staff have been rated three stars or higher, and 91% of bank workers have completed multiple days of work, providing schools with consistency and familiarity.
Why multi-academy trusts choose The Supply Register
Our dedication to helping The Two Counties Trust makes recruitment more innovative and cost-effective.
Complete transparency
Our web-based platform provides complete visibility and control over the candidate vetting and assessment process through our easy-to-use, web-based platform.
Increased compliance
All agency and bank staff undergo rigorous compliance checks that exceed industry standards, ensuring you can rely on consistently high-quality candidates.
Simplified administration
Save significant time and effort by replacing the burden of processing hundreds of timesheets and invoices with a single, straightforward weekly invoice.
Significant cost savings
Reduce staffing costs by up to 20% through access to local talent banks, fair and consistent pay structures, no finder’s fees, and standardised agency rates.
Award-winning excellence: recognised by the sector
In June 2025, The Supply Register proudly accepted the 2025 CPC Supplier Excellence Award for Best Collaboration in Education, recognising the real-world impact of our work together. For us, this award was confirmation of what we already knew: that working as equal partners, with a shared focus on quality and consistency, delivers outstanding results.
Baljinder Kuller, Founder and Managing Director of The Supply Register, commented:
“This award is a testament to what strong collaboration can achieve. Our partnership with The Two Counties Trust continues to deliver on the vision we shaped together in 2021. From transparency and trust to real, measurable outcomes, it’s a partnership we’re incredibly proud of.”
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